Terms of service
This website is operated by Cherished Jewellery. Throughout the site, the terms “we”, “us” and “our” refer to Cherished Jewellery. By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service.
These Terms apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content.
Please read these Terms carefully before using our website. If you do not agree to all the terms and conditions, then you should not access the website or use any services.
1. Online Store Terms
By using this site, you confirm that you are at least the age of majority in your country of residence, or that you are using this site with the permission of a parent or guardian.
You must not use our products for any illegal or unauthorised purpose, and you must not violate any laws in your use of the website.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
We may update, change or remove any part of this website, including products, descriptions, prices, or policies, at any time without notice.
3. Accuracy of Information
We try to ensure that all information on this site is accurate, complete and up to date. However, we do not guarantee that all information will always be error-free, complete, or current.
The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without checking other sources where appropriate.
4. Products and Descriptions
Cherished Jewellery specialises in vintage and antique jewellery, much of which is one of a kind.
Because of the age and nature of these items:
- minor signs of age or wear may be present
- gemstone colour and appearance may vary under different lighting
- monitor, screen, and device settings may affect how colours appear
- measurements and weights may be approximate unless otherwise stated
We make every effort to describe and photograph items as accurately as possible. However, reasonable variations in colour, tone, and appearance may occur.
All items are offered subject to availability. Because many pieces are unique, once sold they may not be available again.
5. Selling Territory
Products sold through this website are available for purchase and delivery within the United Kingdom only.
We do not currently offer international sales through this website.
6. Prices and Payment
All prices on this website are shown in GBP (£) unless otherwise stated.
We reserve the right to change prices at any time without notice.
We take care to ensure prices are correct, but errors can occasionally occur. If we discover an error in the price of an item you have ordered, we will contact you as soon as possible and give you the option to confirm the order at the correct price or cancel it.
Payment must be received in full before goods are dispatched.
7. Orders
After you place an order, you may receive an automatic confirmation email. This does not mean that your order has been accepted.
We reserve the right to refuse or cancel any order, including where:
- an item is no longer available
- there has been an error in the listing, description, or price
- we suspect fraudulent, unauthorised, or unlawful activity
- we are unable to verify payment or delivery information
If we cancel your order after payment has been taken, we will refund the amount paid.
8. Shipping and Delivery
We aim to dispatch orders within the times stated on our website, but delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by postal services, couriers, weather events, strikes, or circumstances outside our reasonable control.
It is the customer’s responsibility to make sure the delivery address entered at checkout is correct.
For more information, please see our Shipping Policy.
9. Returns and Refunds
Please see our Returns & Refunds Policy for full details.
Nothing in these Terms removes or reduces any rights you have under UK consumer law. For online sales, customers generally have cancellation rights, and customers also keep their legal rights where goods are faulty, not as described, or otherwise not in conformity with contract. Sale items have the same statutory rights as full-price items.
10. No Resizing or Alterations
We do not offer ring resizing, customisation, or other alterations through this website unless clearly stated on an individual listing.
If an item is altered, resized, repaired, or otherwise changed by a third party after purchase, this may affect your eligibility for return unless the item is faulty or not as described and your legal rights apply.
11. Intellectual Property
All content on this website, including text, product descriptions, photographs, logos, and graphics, belongs to Cherished Jewellery unless otherwise stated.
You must not copy, reproduce, distribute, publish, or use any content from this website without our prior written permission.
12. Third-Party Links
This website may contain links to third-party websites or services.
We are not responsible for examining or evaluating the content or accuracy of any third-party website, and we are not liable for any third-party materials, products, or services.
13. Limitation of Liability
To the fullest extent permitted by law, Cherished Jewellery shall not be liable for any indirect, incidental, special, or consequential loss arising from your use of the website or from any products purchased through it.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, or for rights that cannot legally be excluded under consumer law. Terms that unfairly restrict consumer rights are not enforceable.
14. Privacy
Your submission of personal information through the store is governed by our Privacy Policy.
15. Changes to These Terms
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on this page.
It is your responsibility to check this page from time to time for changes.
16. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.
17. Contact Information
Questions about these Terms of Service should be sent to:
Cherished Jewellery
cherishedjewelleryuk@outlook.com